Terms & Conditions

Legal Informations
• Conditions of Use of Website and Application:

The Platform ‘tutor101’ is operated by ALPHA MAJORIS EDUCATION PRIVATE LIMITED, a Company incorporated under the Companies Act, 2013 and having it’s registered office at 99, Azad Nagar, Ujjain, M.P. - 456010 (“Company”)., the Company provides access to the tutor101 website (the "website") for subscribers to use mobile and handheld devices (the “App”) to the user of website and Application subject to the conditions set out on this page. Please read these conditions carefully before using the website. By using the website and App, you signify your agreement to be bound by these conditions. In case you do not agree to these Conditions of use, you may not use the Website. In addition, when you use any current or future services for subscription to the services available ("course/products/ Service"), you will also be subject to the terms, guidelines and conditions applicable to that The Company Services ("Terms"). If these Conditions of Use are inconsistent with such Terms, the Terms will control.

Wherever the word “website” is mentioned, the same shall deemed to mean and include the “Application/App” and may be used interchangeably hereafter. The terms “website” and “Application” is collectively referred to as “The Company”.

The term “you” referred hereinafter shall refer to any natural person or legal entity and shall deemed to mean and include User of this website and Application and shall include the “end user” of the services offered by the Company.

These "Conditions of Use" constitute an electronic record within the meaning of the applicable laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.

    1. Acknowledgement and Unconditional Acceptance:

    You hereby agree, acknowledge and accept the

    2. Use of Platform services of The Company:

    Tutor101 is an online service platform operated by ALPHA MAJORIS EDUCATION PRIVATE LIMITED (Company) that enables the subscribers to take educational course/services/products through the website as per the specifications, listed by the Company.

    3.Limitation of Liability:

    You agree, understand and acknowledge that by availing any services through the Company, you i.e., the Subscriber/ User/s is/ are entering into a bipartite contract with the Company through the website. The Company, its officers, directors, employees, partners or agents are not responsible/liable, for any breach of contract, non-performance, defect in services, damage incidental to the services provided to You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits or any other claim arising out, of or in connection with, Your use of, or access to, the Application.

    Our Website provides Users with access to compiled educational information and related sources. Such information is provided on an ‘As Is’ basis and We assume no liability for the accuracy or completeness or use or non-obsolescence of such information. We shall not be liable to update or ensure continuity of such information contained on the Website. We would not be responsible for any errors, which might appear in such information, which is compiled from third party sources or for any unavailability of such information. From time to time the Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to the Website from another website or document without the Company's prior written consent.

    4. User’s Account:

    If you use the website, maintaining the confidentiality of your account and password and restricting access to your computer to prevent unauthorised access/use of your account shall be your own sole responsibility. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary and precautionary steps to ensure that the password is kept confidential and in a secure manner. Please ensure that the details provided by you with us are correct and complete/accurate and notifying us of any subsequent changes to the details provided by you shall be your own responsibility. You can access and update as much of the information provided by you with us in the ‘User’s Account’ area of the website. You agree and acknowledge that you will use your account on the website to avail services offered by the Company only for your personal use and not for business or commercial purposes. The Company reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without prior notice to you.

    5. Privacy Policy:

    We suggest to review our Privacy Policy, which also governs your visit to www.tutor101.in (website), to understand our practices. The personal information / data provided to us by you during the course of visit and usage of our website will be treated as strictly confidential and in accordance with the Privacy Policies and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

    6. Modifications:

    These Conditions of Use are subject to modifications at any time, without prior notice. The Company reserves its rights to carry out such modifications from time to time. It shall be the sole responsibility of the user/s to update themselves with such modifications to the conditions of use.

    7. Copyrights:

    All contents of the website including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of the Company i.e. ALPHA MAJORIS EDUCATION PRIVATE LIMITED, it’s Affiliates and it’s content suppliers and the same is protected under Intellectual Property rights and the applicable laws of India. Any duplication, reutilization, reuse, cloning of contents of this website or any part thereof without prior written consent of the Company and it’s affiliates shall lead to infringement of Intellectual property rights and the same may attract cause of action against such user of the content in accordance with the applicable laws of India.

    8. Online Platform of communication:

    You agree, understand and acknowledge that the website/App is an online platform that enables you to reserve/avail services listed on the website as per the specifications mentioned therein, at a particular price indicated therein at any point of time and for any location. When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.

    9. Access to Website and Application:

    We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted on account of repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

    10. Licence for website access:

    Subject to your compliance with these Conditions of Use, The Company i.e. ALPHA MAJORIS EDUCATION PRIVATE LIMITED grants you a personal, non-exclusive, non-transferrable and limited licence to access and make personal use of this website. However, the same shall not construe any license to download (other than page caching) or modify any content, or any portion thereof, except with express written consent of the Company. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product/ services listings, descriptions, prices, offers and discounts; any derivative use of this website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. The Company reserves it’s rights in respect of the contents made available on the Website from time to time.

    This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of the Company.

    You may not be permitted to frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, graphics, logos, videos, text, page layout, or form) of The Company without express written consent of the Company. You may not be permitted to use any Meta tags or any other "hidden text" for utilising contents of the Company or its affiliates' names or trademarks without the express written consent of the Company ALPHA MAJORIS EDUCATION PRIVATE LIMITED and / or its affiliates, as may be applicable. Any unauthorised use terminates the permission or license granted by the Company ALPHA MAJORIS EDUCATION PRIVATE LIMITED to access and use the Website. Any use of logos, proprietary graphic and materials subject to intellectual property Rights and applicable laws is strictly not permissible.

    11. Use of Website:

    You hereby agree, acknowledge and consent that you must not use the Website or any content therein for any unlawful, fraudulent activities or activities which may constitute to criminal offenses under the applicable laws and you must not indulge, promote or cause to use of any content of the website which may give rise to moral turpitude. You further agree, acknowledge and consent that the contents of the Website are strictly for personal use and the same shall not utilized for any purposes, which may be misleading, false, deceptive, fraudulent.

    12. Reviews, comments, communications and other content:

    Users of this website are permitted to post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. The Company reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of The Company violates these Conditions of use and, or terminate your permission to access or use this website.

    13. Disclaimer:

      a. You acknowledge and undertake that you are accessing/availing the services on the website and at your own risk and with complete knowledge and understanding of the nature of the transaction at the time of availing such service. The Company has the right to change modify, suspend, or discontinue and/or eliminate any aspect(s), features or functionality of the Application or the Services as it deems fit at any time without notice. Further, the Company has the right to amend these Terms from time to time without prior notice to you. The Company makes no commitment, express or implied, to maintain or continue any aspect of the Application. You agree that the Company shall not be liable to You or any third party for any modification, suspension or discontinuance of the Application/Services. All prices are subject to change without notice.

      b. The Company further disclaims any warranties or representations whatsoever regarding the quality and competence of such personnel and would not be responsible for any deviant behaviour of any such personnel. Any feedback from User relating to the same is most welcome and Company reserves the right and discretion to take any action in this regard. The Company further do disclaims any warranties or representations to make available any particular professionals, expert, stylist or trained staff at the time of registering for the online course/service/product through the website.

      c. The Company's products and / or services, including the Application and content, are compatible only with certain devices/tablets/instruments/hardware. The Company shall not be obligated to provide workable products and / or services for any instruments that are not recognized by the Company or those instruments that may be purchased from any third party which are not compatible with the Company's products and services. The company reserves the right to upgrade the table/ type of compatible devices as required from time to time.

      d. The Company shall have no responsibility for any loss or damage caused to tablet or any other hardware and / or software and/or instrument, including loss of data or effect on the processing speed, resulting from Your use of our products and services.

      e. In order to access the Services and to avail the use of the Application/products, You shall be required to register yourself with the application/services/products, and maintain an account with the application/services/products. You will be required to furnish certain information and details, including Your name, mobile number, e-mail address, residential address, grade/class of the student, school name, payment information (credit/debit card details) if required, and any other information deemed necessary by the Application. With respect to the provision of information, the following may be noted:-

        i. It is Your sole responsibility to ensure that the account information provided by You is accurate, complete and latest.

        ii. You shall be responsible for maintaining the confidentiality of the account information and for all activities that occur under Your account. You agree to (a) ensure that You successfully log out from Your account at the end of each session; and (b) immediately notify the Company of any unauthorized use of Your account. If there is reason to believe that there is likely to be a breach of security or misuse of Your account, we may request You to change the password or we may suspend Your account without any liability to the Company, for such period of time as we deem appropriate in the circumstances. We shall not be liable for any loss or damage arising from Your failure to comply with this provision.

      f. You acknowledge that Your ability to use Your account is dependent upon external factors such as internet service providers and internet network availability and the Company cannot guarantee accessibility to the Application at all times. In addition to the disclaimers set forth in the Terms, the Company shall not be liable to You for any damages arising from Your inability to log into Your account and access the services of the Application at any time.

      g. The Company expressly disclaims liabilities that may arise out of any unauthorized use of Credit/ Debit Cards.

      h. In the event of Your breach of these Terms, You agree that the Company will be irreparably harmed and may not have an adequate remedy in money or damages. The Company therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction. The Company's right to obtain such relief shall not limit its right to obtain other remedies.

      i. The Company may engage or have alliances with Third Parties in order to facilitate provisions of services to the users from time to time. However, such alliances does not construe any liabilities, warranties and representations made by the Company on behalf of Third Parties.

    • Terms and conditions of use of Services:

    “Service” shall mean and include only services offered on the website as well as Application by the Company for the purpose of finding of tutors, registration for courses, online payments through the website and application, calendar entries, confirmation of the reservations etc.

      1. The User hereby agrees and understands that the Company is only a Website assisting in coordinating the Subscriber/User select the online courses, services/products and is not the service provider or employer or contractor of service personnel. The Company merely the business transactions through its online portal in a highly prolific manner. (The term “User” basically includes ‘Subscribers’ only unless otherwise specified).

      2. You hereby authorise the Company to contact the Subscriber/User to provide by sharing the personal information like name, address, requirement details, contact details, product/ service information and to store such information of the Subscriber in The Company’ computer/tele-communication system by The Company, the aforesaid details shall be shared only and only with the User’s explicit consent.

      3. The User shall pay the service or labour cost, visit or transportation cost (if applicable), convenience cost (if applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the services of another User.

      4. The User shall also be responsible for applicable taxes including but not limited to VAT/CST, service tax, GST, duties, etc.

      5. The Company does guarantee, warrant or assure any quality or performance by such service providers engaged at the request of the Subscriber to a limited extent. Additionally, the Company has complete control over the information transferred to the service providers by the Customers and vice versa with respect to the chat feature if available on the Company’ online portal which the Users are obligated to use while conducting any business transaction. However, any misconduct on the part of the User shall lead to violations of this Agreement and stricter actions shall be implemented as per the Company’ policy.

      6. The User shall ensure that he/she will not indulge in any of the following activities:

        • Engage in any violations of government rules for any purpose;

        • Misuse the service or the software for unlawful purpose or for causing nuisance, annoyance or inconvenience;

        • Sharing of confidential information or

        • Any such activity which is strictly prohibited on our online portal;F

      7. Without prejudice to the above, the Company makes no representation or warranty that:

        • The Services will meet the User’s requirements

        • The Services will be uninterrupted, timely, secure or error-free

      8. The Company shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the User arising out of the use of service offered by the Company or any party, or due to the failure of the Company to provide services to the User for any reason whatsoever including but not limited to the User's non-compliance with the services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of the Company or any person or any organization involved in the above mentioned systems.

      9. The Company will not be liable for any damages of any kind arising from the use of the service offered by The Company or any third party, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

      10. The User shall indemnify The Company from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnity basis) claims, demands, actions and proceedings which The Company may incur or sustain directly or indirectly from or by any reason of or in relation to the use or proposed use of the services by the User and shall pay such sums on demand on The Company. Nevertheless, The Company supports the aggrieved User against any legal implications conducted during business transactions with their legal expert team.

      11. The User shall indemnify the Company from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnity basis) claims, demands, actions and proceedings which the Company may incur or sustain directly or indirectly from or by any reason of or in relation to the use or proposed use of the services by the User and shall pay such sums on demand on The Company.

      12. The Company shall verify from each perspective of the business transaction whether Customer’s side or Merchant’s side and ensure timely secured payments and delivery of the Services by the Merchants. In the event, the staff at The Company finds any fault on either of the transacting parties, then The Company at its own discretion may terminate the services of the defaulting party.

      13. If the User suspects any wrongdoing (legal or illegal) or has any complaint in respect of the services or the use on our online portal, the User may inform The Company in writing of the problem, be it any company/entity/ Merchant offering such defrauded services, with immediate effect so that reasonable steps can be taken by The Company from its end.

      14. The Company shall be entitled to add, to vary or amend any or all these terms and conditions at any time and the User shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at the Website at www.tutor101.in on the date that the Company may indicate that such addition, variation or amendment is to come into effect.

      15. All the calls made to The Company customer care number may be recorded by The Company for quality and training purposes.

      16. Any reviews, comments, communications and other conduct by the User, if found malafide then The Company at its sole discretion shall terminate the access to its services and website towards such a User and stricter actions shall be taken against them. Accordingly, The Company shall send a notice against such objectionable content within a reasonable time.

      17. With respect to providing Pre-Paid services:

        a. The Company also facilitates Pre-Paid services to its Users which are undertaken by The Company through secured payment gateways. The Company has made all the endeavours to ensure safety standards and secure the online mode of payment of the Users. The Company is not liable for any claims, actions against any fraudulent transactions faced by the Users.

        b. The Company do not ask to share neither encourages it’s staff to share your secure PIN or OTP. Users are hereby made aware to maintain complete confidentiality of their bank transaction details.

    • Payment, Refund and Cancellation:

    1. No refunds for any cancellations would be given for the services offered.

    2. The Subscriber/User(s) shall not be able to terminate the services, once availed and in such a case the payment shall not be refundable to the User, unless specifically agreed as per a specific plans terms and conditions.

    3. If the Subscriber/User registers for an online course/service and the Company confirms the same but due to some reason the Company is not able to provide such service, the request will be cancelled and the amount will be refunded within 5-7 working days to the customer’s bank account without any interest and any further obligations and liability on The Company.

    4. If The Company fails to provide the asked service within the specified deadline, the request will be cancelled and the amount will be refunded to the User without any interest and any further obligations and liability on the Company.

    5. In the event that a service is listed at an incorrect price or with incorrect information due to an error in pricing or product information or any other information, the Company may, at its discretion, either contact the User for instructions or cancel the order and notify User of such cancellation. In such cases the Company will refund the charged amount to the User (only for which the payment is already received) without any interest and any further obligations and liability on the Company.

    6. In case the payment mode of the refunded order is Online (Credit Card/Net Banking) the amount may be refunded to the User Card Account or Bank Account within 5-7 working days.

    7. The User agrees and accepts that refund of payment is at the sole discretion of the Company and can take time and the Company makes no representations and warranties in relation to refund of payments and the time within which the amounts will be refunded.

    • Termination:

    The Company reserves the right to terminate access to certain areas or features of the Website at any time for any reason, with or without notice. The Company also reserves the universal right to deny access to particular Users to any/all of its Services without any prior notice/explanation in order to protect the interests of The Company and/or other visitors/Users to the Website. The Company reserves the right to limit, deny or create different access to the Website and its features with respect to different User(s), or to change any of the features or introduce new features without prior notice.

    Any violation by You of the terms of this Clause may result in immediate suspension or termination of Your Accounts apart from any legal remedy that the Company can avail. In such instances, the Company may also disclose Your Account Information if required by any Governmental or legal authority. You understand that the violation of these Terms could also result in civil or criminal liability under applicable laws.

    • Indemnification:

      1. User shall agree to indemnify and hold The Company and its affiliates, their respective partners, directors, agents and employees harmless from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connected therewith and interest chargeable thereon) asserted against or incurred by The Company, that may arise out of, result from, or may be payable, by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the member pursuant to this Agreement and/ or the Terms.

      2. Nevertheless, The Company shall support its User with any liability that arises during the online business transactions by implementing its policy of forfeiture of the services of the defaulting party and assure adequate compensation from the defaulting party.

    • Severability:

    Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

    • Applicable Laws (Choice of Venue and Forum)

    If there is any dispute arising out of this Agreement or the use of the Website, by using the Website, User expressly agrees that any such dispute shall be governed by the laws of India without regard to its conflict of law provisions, and expressly agrees and consents to the exclusive jurisdiction and venue of High Courts at Mumbai, for the resolution of any such dispute.

    • Disputes Resolution:

    At the sole option of the Company, any claim, dispute or controversy arising out of, relating to or concerning in any way the Agreement or use of the Website shall be resolved by binding arbitration administered by a sole Arbitrator under the Arbitration and Conciliation Act, 1996 under its commercial arbitration rules. The decisions of the arbitrator shall be binding and conclusive upon all parties involved, and judgment upon any arbitration award may be entered by any court having competent jurisdiction. Each party shall bear its own costs, fees, and expenses associated with any arbitration, except that the parties agree to split equally the costs and expenses of the arbitrator.

    • Jurisdiction:

    This Agreement (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws India.

    Subject to the provisions of Clause 33 (Dispute Resolution), any dispute, controversy, proceedings or claim between the Parties relating to this Agreement (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the jurisdiction of the courts of Mumbai.

    • Force Majeure:

    Neither party shall be liable to the other for any failure to perform any obligation under this Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, COVID-19, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, epidemic or pandemic which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any party affected by such event shall forthwith inform the other party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

    • Waiver

    Failure of either party to insist upon strict performance of any provision of this or any Agreement or the failure of either party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties along with the Company, if required.

    • Disclaimer:

      1. The information contained in this Website is for general information purposes only. The information is provided by the Company and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Website or the information, products, services, or related services/information of services contained on the Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

      2. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this Website.

      3. Through this Website you are able to link to other Websites which are not under the control of the Company. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

    • Communication:

    For any further communication, clarifications and queries, you may reach out to us at:

    Contact us:
    99, Azad Nagar, Ujjain, M.P. – 456010

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